Leadership Wisdom From The Monk Who Sold His Ferrari: The 8 Rituals of Visionary Leaders by Sharma Robin

Author:Sharma, Robin [Sharma, Robin]
Language: eng
Format: epub
ISBN: 9781443409025
Publisher: HarperCollins Canada
Published: 2011-05-10T04:00:00+00:00

Julian continued, oblivious to the basketball game that had just resumed. “In giving me that plaque, Yogi Raman gave me the reward he knew I wanted —”

“Rather than the reward he might have wanted had he been in your shoes,” I interjected.

“Exactly. When the visionary leader spots someone in the throes of good behavior, he recognizes her and rewards her as she would wish to be rewarded. In this way, the practice of peak performance steadily ebbs through the entire culture of the organization until people don’t know any other way to work. That’s how you get to world-class status. And it is achievable.”

“Okay, so I clearly have to ‘hunt for good behavior’ around GlobalView. Rather than only looking for people doing things wrong so I can correct them, I must get aggressive about finding people who are doing things right. Then, when I do, I should recognize and reward their efforts, with something tailored to their interests. I’ll also get better at the simple act of praising. As you said, most people appreciate praise more than any other form of recognition and yet they rarely receive it. I think I’ll make ‘Praise Is Free’ my new leadership mantra. I’ll bet the monks would’ve liked that one. Mind if I ask you another question?”

“That’s what I’m here for, my friend,” Julian replied warmly, patting the creases out of the fabric of his long velvet robe.

“My people still need a fair amount of work before they reach peak performance. And yet I know they need to be rewarded and recognized immediately. Should I wait until they improve their skills and are models of good behavior?”

“Brilliant question. You really are digging deep into the wisdom I’m sharing with you. I appreciate this. If you wait until perfect performance arrives, you’ll be waiting a long time, maybe forever.”

“So what’s the secret?”

“The secret is to praise progress and reward results. Hunt for good — not perfect — behavior and get people excited about their improvements. Doing so will be a self-fulfilling prophecy. Peak performance will eventually come because your people will keep getting better and better.”

“Kind of like our home team here,” I said pointing to the players who had just run down the length of the court on a fast break and scored another two points. “I remember coming to see them when the franchise was brand new. Man, they were pathetic. And yet that wasn’t really so long ago.”

“And many of those same players have become superstars. The coach praised progress. He found a reason to reward them. And now look at these guys. They are unbelievable,” Julian said, jumping to his feet again. His fists were now pumping into the air and he was yelling words of encouragement to the players, all of whom he knew by name. I never realized Julian was such a big ball fan. His enthusiasm was contagious.

“Julian, I’ve got more questions for you.”

“Fire away,” he said, once again returning to his seat amid the stares of those who had the misfortune to be seated near us.

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